Hi, I'm Louisa — a creative, bilingual trust & safety professional with a love for people, platforms, and the policies that shape them. Currently working as an Incident Response analyst, I work in tandem with international law enforcement agencies to investigate threats of violence and terrorism with precision and speed. My background spans high-stakes content moderation across worldwide social networks, HIPAA-compliant healthcare workflows, and website design where I blend functionality with aesthetic vision. I've earned top-tier quality rankings among hundreds of analysts and thrive at the intersection of technical problem-solving and empathy. Whether I'm responding to security incidents, crafting user-friendly websites, or curating sustainable style, my work is rooted in global awareness, clear communication, and a drive to build safer, more inclusive digital (and physical) communities — always with a little flair.
Awards & Recognitions
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I consistently exceed expectations—earning a 98% quality score while meeting all performance metrics, proving that precision and productivity can go hand in hand.
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I was honored with the Best People Award for stepping up as an engagement organizer—volunteering my time to build team connection and ensuring our training materials were accessible to colleagues with disabilities.
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Promoted to Tier-2 to handle the most sensitive and graphic content, I was recognized as a Top-10 quality performer out of an 800-person team—trusted to lead with accuracy, resilience, and care in high-impact spaces.
In my free time, I craft up graphic designs and sew embroidery on vintage clothing. Sometimes I sell what I make and find. This is a logo I designed out of my grandma's post card that she drew in the 1980s, superimposed with an Appaloosa horse.
Thanks for looking!
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